TSB's or Technical Service Bulletins
TSB's are Technical Service Bulletins issued by a manufacturer to its
dealers that cover topics from corrections for a typo in a service
manual to detailed procedures for dealing with a specific mechanical
problem.They are also referred to as Manufacturer Communications.
Mechanical-related bulletins usually result from a
relatively large number of reports from dealers about the same
problem. This could be due to customer complaints, or from service
technicians discovering potential problems. The manufacturer then puts
together a detailed procedure for dealing with the issue and sends the
report to all its dealers as a technical service bulletin.
If a vehicle is out of warranty, the manufacturer
may offer financial help for known problems as a gesture of goodwill.
Rarely, however, do they pay the entire amount.
TSB's are not a foolproof method of finding out if
there is an issue with your vehicle. Conditions and/or problems may
exist on a model that are not dealt with through TSB procedures. The
TSB database for all cars and trucks is maintained by the US
Government. Enter your vehicle and then select "Manufacturer
Communications" for the TSB list.
(Enter your vehicle, scroll down to the COMPLAINTS section
and select MANUFACTURER COMMUNICATIONS)