VMR Canada
The Consumer Speaks -- Who Makes the Most Reliable Vehicles?

Every pricing page on vmrcanada.com has a link that gives users the opportunity to sound off about their car.  This survey has been filled out by thousands of consumers, allowing us to present you with data supported by a large sample of ownership experiences.  These are actual results, and there are some surprises!

This is our fifth compilation of data (April 2017).

Rankings are based on an overall reliability score (Poor=0, Fair=1, Good=2, Very Good=3, Excellent=4). Each make also shows the percentage of respondents assigning an "excellent" overall rating with no problem areas and the percentage assigning a "poor" rating. An excellent rating is an extremely high standard--basically a vehicle that rarely needs anything other than scheduled service. A poor rating reflects an ownership experience that was full of constant service and repair issues. Ranking Change is simply the change in position from the last survey. The last column indicates the percentage of owners that would buy the same make again. Data covers all models and model years back to 2007.  Note: makes that did not receive enough responses to be statistically significant are not included in the survey.


Owner Reliability Rankings
Rank Make Score % Excellent Rating % Poor Rating Ranking Change % Buy Again
1Lexus3.64 77%<1% +1 100%
2Honda3.61 64%<1% +1 98%
3Lincoln3.50 67%<1% +3 67%
4Acura3.45 65%3.2% -3 90%
5Subaru3.43 63%4.3% NC 89%
6Infiniti3.43 57%<1% +1 100%
7Toyota3.39 58%2.7% -3 94%
8Mercedes3.39 72%5.6% +3 83%
9Mazda3.39 42%3.2% +6 89%
10Buick3.35 58%<1% +2 74%
11Cadillac3.27 60%6.7% -3 80%
12Saab3.25 50%<1% +9 63%
13GMC3.23 42%<1% +7 90%
14Ford3.09 42%2.3% -4 90%
15Kia3.09 39%<1% +1 65%
16Hyundai3.07 43%1.4% -7 82%
17BMW3.03 40%<1% -3 93%
18Mitsubishi3.00 40%<1% -5 90%
19Nissan3.00 30%<1% -1 86%
20Chevrolet2.96 36%5.5% -1 82%
21Jeep2.90 43%8.4% +5 95%
22Audi2.86 50%7.1% NC 64%
23Chrysler2.84 43%<1% +2 89%
24Dodge2.76 28%10.3% NC 83%
25Pontiac2.75 25%<1% +4 75%
26Volvo2.70 30%<1% -5 70%
27Volkswagen2.68 30%5.7% -2 68%
28Suzuki2.31 20%17.1% NC 40%

Take the Survey!

 


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